What to Include in your Email Newsletter

As a marketer, you want to deliver great content that's engaging and drives sales. Whilst an e-newsletter provides the perfect platform for you to do all of the above, some businesses don’t always reach their full potential.

We’ve put together a series of what to include in your e-newsletter to make sure it performs the best it possibly can - let's dive into part 1!

Your E-Newsletter Must Have An Engaging Subject Line

This is the first place you grab your reader’s attention. Recent research from HubSpot demonstrates that 35% of email recipients open an email based on the subject line alone! It’s one of the most crucial parts of your e-newsletter and while it only takes up maybe 5% of your newsletter, it should take up a lot more than 5% of your effort to craft.

Set A Goal For Your Email Newsletter

For each e-newsletter, you should set one primary goal. At Total Merchandise, our goal is for people to check out our current offer on promotional products, therefore, we focus our email on having subscribers click through to our website.

For most businesses, the main goal will be to generate high click-through rates. A great way of increasing engagement is to personalise the email and segment your list. For instance, if you are an e-commerce clothing store selling menswear and ladieswear, segment your subscriber list so you can send promotions of ladieswear to women and vice versa – this increases the value of the email for the subscriber as it is more personal to them.  

Include A Clear Call-To-Action

Including a clear call-to-action ensures that the reader knows where to go, resulting in higher click-through rates. For instance, having an obvious button that states ‘Meet our new product’ is much more eye-catching than a hyperlinked text saying ‘new product’. 

Make Sure Your Newsletter Features An Unsubscribe Link

We know this sounds counter-intuitive, but it’s important for subscribers to be able to easily unsubscribe, so make it clear with an unsubscribe link at the bottom of your email newsletter.

When the reader clicks through to your unsubscribe page, this is where you can say that you’re sad to see them go but offer a few alternative options from unsubscribing indefinitely. If your company sends 2-3 per week, offer the subscriber the option to reduce their intake of your newsletters to once per week. 

Now you have a clear understanding of what's needed before you send your email you can be confident when clicking send! If you want some more information about how to make your e-newsletter the best it can be, you're in luck - keep an eye out for part two and three of this series.

Written by

Katie Reed | Product Manager & Head of Artwork

With 13 years of experience in the promotional merchandise industry, Katie speaks with true authority about all matters related to promotional products. Her attention to detail and creative flair ensure that product details, prices, imagery and descriptions are accurate and answer all our customers' questions. Her articles and other product-related content have become truly trusted sources of information and inspiration for anyone deciding on their next promotional product order. In another life, Katie would have been a star Quidditch player.

Connect with Katie Reed on LinkedIn Connect with Katie Reed on LinkedIn

Get Ahead of The Competition with Best-Selling Sports Merchandise

Get Ahead of The Competition with Best-Selling Sports Merchandise

With 84% of Brits having watched some sort of sport on the BBC alone last summer, it's fair to say that we're a nation of sports fans. Whether it was the FA Cup final, W

How To Keep Your Promotional Merchandise On Trend In 2019

How To Keep Your Promotional Merchandise On Trend In 2019

Every business strives to remain current and promotional merchandise is no different. Consumer trends are constantly changing, 2018 saw the rise of the fidget spinner, b

The TM Edit: Our Most Popular Products Of 2020

The TM Edit: Our Most Popular Products Of 2020

With the end of the year edging ever closer, we've decided to shine a light on our most popular promotional products of 2020. These aren't just any old merchandi

Celebrate a Huge Summer of Sport with the Perfect Branded Merchandise

Celebrate a Huge Summer of Sport with the Perfect Branded Merchandise

2026 is shaping up to be one of the most exciting years in recent sporting history, and the summer calendar is absolutely packed. From the biggest football tournament on the pla

The Best Promotional Giveaway Ideas for UK Exhibitions in 2026

The Best Promotional Giveaway Ideas for UK Exhibitions in 2026

So, you've got a stand booked at a UK trade show or exhibition - amazing! But here's the thing: you're not the only one. With dozens (sometimes hundreds) of exhibito

Why Branded Pens Still Make a Powerful First Impression

Why Branded Pens Still Make a Powerful First Impression

First impressions are not always made online. Often, they happen across a desk, in a meeting room or at a busy event, with something as simple as a pen. At