We don't just create awards for our customers – we win them, too!

Ever since Total Merchandise was founded in 2004, we've always prided ourselves on the experience we offer our clients, as well as the strong relationships we have with our suppliers. Our team are renowned for their expertise and the constant stream of five-star reviews we receive from our happy customers speak volumes.

Our seamless customer experience, huge range of products, and innovative tech have helped us to secure our position as the UK's leading brand in the promotional merchandise industry. But don't just take our word for it – explore the awards we've won over the years below.

Voted for by members of the BRIMAN (British Manufacturing) Group, the BRIMAN Award is, in its own words, "in recognition of the highest level of support for British manufactured promotional products". We were delighted to win this fantastic award for the second consecutive year at the BPMA Awards in January 2025.

For six consecutive years, we've been voted into the top spot of Sourcing City's prestigious award by the suppliers we work with. Each of these incredible wins is a testament to the hard work of our staff, as well as our respected position within the industry. We most recently won the award in December 2024.

Hosted by LOCALiQ and Natwest Business, the South East Business Awards was a regional celebration of businesses across the country. We were thrilled to win, scooping first place in the 'Business with a Turnover of £5m+' category.

The British Promotional Merchandise Association (BPMA) is the industry body for promotional merchandise, and so we were delighted to win the top gong in 2020. We beat off some tough competition to win the trophy for 'Distributor of the Year, £5m+'.

We are recipients of Charter status from the British Promotional Merchandise Association (BPMA), our industry body.

This accreditation reflects our status as one of the most reputable distributors in the industry, and is a demonstration of the high standards to which we operate, as well as the excellent service we strive to consistently provide our customers.

We're proud to have been one of the first distributors to sign the StepForward Pledge, which was introduced by the BPMA in 2023.

The pledge is a means for businesses across the UK's merchandise sector to measure and demonstrate their commitment to mindfully reducing their environmental impact and improve their sustainability performance where possible.

As FSB members, we have access to a wealth of resources and support that span everything from training opportunities to tools. It also enhances our credibility and demonstrates to our clients that we’re committed to maintaining high professional standards.

We're proudly accredited by the Good Business Charter, which (to quote its website) works to 'recognise, champion and encourage responsible business behaviour for the benefit of people and planet'. Being accredited means that we operate in accordance with the Good Business Charter's 10 core pillars, which cover everything from the treatment of our supply chain to equality and diversity.