Artwork guidelines that make production fast, accurate, and stress-free

What are your accepted file types?

We normally ask to receive vector artwork, saved as a PDF file that has been created in Adobe Illustrator and saved as outlines. We know this isn't always possible and are also happy to accept EPS, SVG, JPG, PSD, TIFF, AI and PNG files.

To help things run smoothly...

• Convert any fonts to outlines (or include the font files)
• Make sure images are embedded, not linked
• Use a transparent background if you don’t want one printed around/behind your logo

If you’re having trouble with any of the above, we can help – including redrawing your artwork into the correct format if needed.

Can you match my exact brand colours?

If you require an exact brand match, send the Pantone (PMS) reference - include coated/uncoated where relevant.

If you are unsure, don’t worry: our in-house team are always happy to advise. You can also view our Pantone Colour Chart. Link to Pantone chart.

Please note some colours are printed in Full Colour only and Pantone matching cannot be guaranteed. However, providing us with your CMYK references can help us get them as close as possible for you.

Please note that black and white both count as colours, whilst greyscale images will be counted as full colour. You can view the different print options that are available for a specific product on its listing page.

Fonts

Your logo or branding will usually use a specific font. If you’re unsure which one, your design team should be able to tell you - and if not, our Artwork Studio can find the closest match for you.

If you don’t have a set brand font yet, no problem. Below are some of our most popular fonts.

Will I see a preview before ordering?

Yes we will provide visual mock-ups via PDF proofs before your order goes into production. We never print until you're 100% happy. You stay in control the whole way.

Need artwork help?

Our Artwork Studio can tidy logos, redraw low-res files and create print-ready layouts our of your files. Small edits are included in the order process, while larger design work will be quoted as required. Upload your files and tell us what you need - we'll get back to you with a clear plan.

Where will my logo go on the product?

Each product has its own print area. Most products have templates on their listings showing available space for your brand to match your branding option of choice. If you’re unsure, the best solution is to ask for a visual for a preview of how your artwork might look on the product you have chosen.

Will artwork affect my delivery time?

We will always do our best to meet your deadline, however multiple artwork changes and delays in responding to our emails may result in your deadline being pushed back. Please make your account handler aware of your deadline and they will tell you what they need to make sure it is achieved.