Psychological Studies to Help Your Marketing: Part 1

Psychology can be defined as “the scientific study of the human mind and its functions, especially those affecting behaviour in a given context”. In this way, it is clear that using psychology can be extremely beneficial to your marketing plans, as marketing acts as a way to influence consumers to purchase your products or services or, in other words, to influence their buying behaviours. A clear intersection between psychology and marketing is demonstrated in the following studies.

The Foot-In-The-Door Technique

As an individual who has studied Psychology extensively, this method is a personal favourite. The premise is that when you are asked to do a small favour or make a small commitment first, you are more likely to agree to a larger commitment later even if you would have originally refused the larger request. Picture this, you bump into a friend and they ask you if you could hold on to their crying baby for 5 minutes while they go and get a coffee. Ok, sure, no problem, its only 5 minutes. With the baby in your arms and your friend freshly loaded with their caffeine fix, your friend says she needs to go to an appointment which will last around 90 minutes and if you could look after the baby until she’s finished as she doesn’t want to take the baby to the appointment with her. You’ve already said yes to five minutes, so you guess an extra 85 won’t hurt, particularly as it will feel a little awkward to decline now you’re holding on to her baby.

In a similar way, Freedman and Fraser conducted a study where they called some households and asked them which household products they use. Several days later, they called again but asked if they could send a group of their staff to the house to manually write down the cleaning products in their home. Results showed that women who had responded to the first phone call were twice as likely to agree to the second request.

Therefore, if you can send out great content in emails that customers want to open or amazing downloadable content, then they are more likely to agree to perhaps sharing your content or sending it to a friend.

If you liked this study, we have a few more lined up for you in this article series out next week!

Written by

Katie Reed | Product Manager & Head of Artwork

With 13 years of experience in the promotional merchandise industry, Katie speaks with true authority about all matters related to promotional products. Her attention to detail and creative flair ensure that product details, prices, imagery and descriptions are accurate and answer all our customers' questions. Her articles and other product-related content have become truly trusted sources of information and inspiration for anyone deciding on their next promotional product order. In another life, Katie would have been a star Quidditch player.

Connect with Katie Reed on LinkedIn Connect with Katie Reed on LinkedIn

How To Keep Your Promotional Merchandise On Trend In 2019

How To Keep Your Promotional Merchandise On Trend In 2019

Every business strives to remain current and promotional merchandise is no different. Consumer trends are constantly changing, 2018 saw the rise of the fidget spinner, b

TM Edit: The Most Exciting New Promotional Items For 2024

TM Edit: The Most Exciting New Promotional Items For 2024

New year, new merch! The start of a whole new year is the perfect opportunity to give some careful consideration to the marketing and merchandise plans you've got coming up

The TM Edit: Top 10 Novelty Gifts That Your Customers Will Love

The TM Edit: Top 10 Novelty Gifts That Your Customers Will Love

Are you looking for something unique to add some fun to your promotional activity? Well, we're here to help - look no further than our range of novelty giveaways for th

Total Merchandise Achieves ISO 9001 Certification

Total Merchandise Achieves ISO 9001 Certification

Total Merchandise is proud to announce that we have successfully achieved ISO 9001 certification

Seven in a Row - Total Merchandise Continues Its Winning Streak

Seven in a Row - Total Merchandise Continues Its Winning Streak

We are delighted to announce that Total Merchandise has been voted Promotional Merchandise Distributor of the Year in the 2025 Sourcing City Awards, m

Best Summer Giveaways For 2025: Ideas For Any Business & Marketing Campaign

Best Summer Giveaways For 2025: Ideas For Any Business & Marketing Campaign

Summer 2025 is fast approaching, with the season officially kicking off on 21st June. And with that in mind, what better time to start considering the best summer giveaways to t