Building Blocks of Customer Experience

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By now you know how effective a promotional product can be, but it's not all about the free gift, it's about the overall customer experience too. When a customer is interacting with your business, they are looking for an entirely positive experience from start to finish, the promotional products you're handing out merely enhance the experience. This infographic will show you how you can apply the building blocks of customer experience to create what your customer is looking for, and how you can use these blocks for choosing the most effective promotional gift too.

Keeping fit in the office

Written by

Total Merchandise | Editoral Team

Our editorial team is drawn from a pool of experienced promotional merchandise product team members, account managers, marketers and other contributors. With such a wide range of skills and experience, they write about many aspects of promotional merchandise, wider marketing and business matters, as well as company news updates.

A New Take on the January Blues with Promotional Merchandise

12th Jan 2022
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Seasonal ,
Most Popular

The January blues: the phrase that we've become accustomed to using to describe January. The month of cold weather, dark mornings, the post-Christmas come down, and the poss

Unusual Corporate Gifts & Promotional Merchandise

2nd Apr 2019
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Most Popular

Have you received a promotional product at some point in your life? For most of us, the answer to this question is yes. So, how do you make sure your promotional product stands

Our Best Selling Promotional Items: Umbrellas

11th Jan 2019
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Lifestyle & Outdoors ,
Most Popular

Promotional Umbrellas have long been one of our most popular promotional items. They are a great giveaway opportunity that offers a large imprint area with high visibility and c