Building Blocks of Customer Experience

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By now you know how effective a promotional product can be, but it's not all about the free gift, it's about the overall customer experience too. When a customer is interacting with your business, they are looking for an entirely positive experience from start to finish, the promotional products you're handing out merely enhance the experience. This infographic will show you how you can apply the building blocks of customer experience to create what your customer is looking for, and how you can use these blocks for choosing the most effective promotional gift too.

Keeping fit in the office

Written by

Total Merchandise | Editoral Team

Our editorial team is drawn from a pool of experienced promotional merchandise product team members, account managers, marketers and other contributors. With such a wide range of skills and experience, they write about many aspects of promotional merchandise, wider marketing and business matters, as well as company news updates.

Unusual Corporate Gifts & Promotional Merchandise

2nd Apr 2019
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Most Popular

Have you received a promotional product at some point in your life? For most of us, the answer to this question is yes. So, how do you make sure your promotional product stands

Go Green with Over 600 Eco-Friendly Merchandise Ideas

23rd Feb 2022
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Most Popular ,
Eco-Friendly

With climate change and environmental responsibility increasingly hot topics around the UK - and the globe as a whole, for that matter - it makes total sense for your business t

The Power Of Promotional Paper Coffee Cup Sleeves

12th Jul 2019
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Most Popular ,
Eco-Friendly

Whilst a hot cup of coffee is a daily saviour for people across the UK, singed fingertips are a decidedly less desirable side-effect of the morning caffeine fix. W