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From the first email to Chloe, up until the deliveries started arriving she has been very helpful and quick with responses. It was great dealing with her and she made ordering our large order easy to understand.
great customer service from Roxanne O'Connor and good speed for production and delivery
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The Latest From Our Blog
Welcome to Total Merchandise - the award-winning home of the best promotional products, branded merchandise and corporate gifts in the UK.
Founded in 2004, Total Merchandise is one of the UK's leading suppliers of promotional merchandise printed with your company logo and marketing message. We are proud to offer a huge variety of promotional item ideas as well as printed products for any and every marketing campaign or promotional drive, including the UK's bestselling range of branded mugs, promotional bags and promotional pens.
With over 5,000 branded products available, our range of merchandise items includes clothing, totes, USBs, notepads, tech gadgets, power banks, keyrings, lanyards, sweets and more... Much more! In short, we've got the perfect promo products to match your requirements, especially if you're working with a specific theme, occasion or budget in mind. We can even source unusual promotional ideas to help your business really stand out from the competition. From the functional to the fun, the constructive to the cute, we have the perfect products for you - and that's a promise.
Promotional merchandise printed with your company branding can make excellent giveaways for exhibitions, trade shows, consumer events and more. From branded mugs to printed cotton tote bags and promotional pens, we have a vast assortment of items that can prove useful for any situation, whether it's for an event, a giveaway for a specific audience (such as students or valued suppliers) or simply to stock-up on in-house supplies. Products such as branded keyrings or logo-adorned travel sets can also be handed-out to loyal customers as part of a seasonal offer or to thank them for their custom at the end of a transaction.
Why Should You Consider
Branded products provide a fantastic way to market your business to customers, with promotional items offering a brilliant opportunity to drive awareness and company recognition long after your event or product launch.
According to research from the British Promotional Merchandise Association (BPMA), 81% of consumers keep promotional items for at least a year after receiving it, with promotional items found to be twice-as-likely to motivate consumer action than 'traditional' ad-spend methods. You can’t mute a promotional product or flick past it to the next page – rather, they’re tangible, in-hand reminders of your brand and its services.
Branded merchandise is a subtle yet savvy way to draw attention to your brand, integrating your logo with your customers' day-to-day lives and allowing them to subliminally link your business with all manner of actions, from the daily (the morning cuppa in a printed mug, perhaps) to the difficult (with your business providing a reassuring light-in-the-dark via a branded torch, say).
Want an instant inspiration fix of promotional item ideas? Look no further than our range of best-selling items. Promotional bags, branded mugs and printed ballpoint pens are always popular, with items ranging from desk essentials to techie gadgets are also all winners with our customers - and theirs! We have items that can suit all kinds of demographic, too, whether your target customer is at school, a busy professional or a sports fanatic.
With options to suit all industries, budgets and scenarios, we at Total Merchandise pride ourselves on providing an unbeatable range of products. Can’t find what you’re looking for or on a quest to find something unique for your upcoming marketing activity? Contact us – we’d be delighted to help you find the perfect fit for your campaign.
Impress With Corporate Gifts &
We also have a discerning assortment of luxury branded items: we're talking printed bottles of Prosecco, engraved pens, branded Moleskine notebooks… And so much more!
Our range of corporate gifts makes great giveaways for valued clients and colleagues alike. They offer a thoughtful way to show the recipient your business cares, whether you're thanking them for loyalty or helping them celebrate a special occasion. Despite a relatively low-cost, these are items with a high-perceived value, offering the lucky recipients a long-lasting reminder of the esteem your business holds them in. Of course, it's not just about your customers: promo products are also ideal for bringing some corporate identity into the workplace, too.
Promotional clothing, branded notepads and branded pens are all items that can be printed with your logo and used or worn by your colleagues, creating a sense of unity amongst your team as well as adding an impressive professional twist to meetings with clients, exhibition presences and more. Whatever your industry and however you and your team work – whether it’s on a shop floor, in an office or on the road – you can be confident that we have the perfect products for you and your colleagues.
We also have items that are ideal for helping promote your business at industry exhibitions, consumer shows and other events where having a strong brand presence can be crucial. Whether you’re after lanyards, bunting or banners, we’ve got it covered – contact us today for a quick quote.
In short, whichever impression you want to create and whichever marketing objective you want to achieve, promotional merchandise can help you smash your goals, create lasting impressions and assert your business as a leader in its industry.
Your Promotional Partner
At Total Merchandise, we pride ourselves on delivering excellent customer service, with an in-house team who endeavour to go above and beyond for every client.
Don’t just take our word for it though - the countless 5-star customer feedback we've received reviews.co.uk, Trustpilot, Google and Facebook speak for themselves! Whether you want help finding the ideal item for your campaign, need assistance with an artwork query or simply want an initial quote, our friendly account managers are just a phone call away. And it's not just our customers who love us: we pride ourselves on our strong relationships with our suppliers, too. In December 2019, we were delighted to win Promotional Merchandise Distributor of the Year in the annual Sourcing City awards, which is voted for by the industry. Since then, we have held that title for three years in a row, making us the Distributor of the Year 2019, 2020, and 2021! We're also proud to say that our peers voted us as Distributor of the Year £5m+ at the prestigious BPMA Awards in February 2020.
Whether you want full-colour printing, high-quality embossing or elegant engraving, we have the product to suit. Certain items can be printed with digital photography, meaning that that stunning image from your latest campaign can be emblazoned on a promotional mug or notepad for a giveaway with serious impact.
If you're in a rush and need promotional products pronto, keep your eyes peeled for our 'Express' icons; these items can be shipped in as little as 48 or 72 hours from when you've approved the artwork, meaning that last-minute idea might not be as unrealistic as you first thought!
Whether you've been let down at short notice or were struck with inspiration in the middle of the night, we can help make your vision a reality.
FAQs About Total Merchandise & Promotional Products
Q: What is Total Merchandise?
Total Merchandise is the UK’s multi-award-winning supplier of promotional products and branded giveaways. The company was founded in 2004 by Jason O’Connor, David Stoddart and Michelle Rae Stoddart, and is based in Colchester, Essex.
We're home to 5,000+ corporate giveaways and branded merchandise ideas, including custom pens, branded mugs, logo-printed clothing, promotional bags, sustainable branded merchandise and much more. We offer unbeatable low prices, fast UK delivery and expert service from start to finish.
Whether you're experienced in ordering promotional products or have never done it before, we're here to make things easy for you.
Q: What is promotional merchandise?
Promotional merchandise – also called branded giveaways, promotional products, business merchandise or promo gifts, to list just a few of its aliases – refers to items that have been printed with a company’s branding. Typically, this will be a business logo or contact details, as well as the slogan that's associated with your business.
A tried and trusted tactic that millions of businesses have used over the decades, promotional products remain a crucial part of the modern marketing mix and are a brilliant way to bring your brand to life.
After all, custom merchandise is usually low-cost and high-impact, and can easily generate positive awareness and visibility for any business, campaign or event. It can also create brand awareness and recognition among potential and existing customers.
Q: What are the benefits of investing in business merchandise?
There are many benefits to investing promotional products. When budgets are tight, you want to be able to guarantee that every single penny is working for your business... And advertising solutions don't come much more cost-effective than promotional merchandise!
Often offering your customers a practical purpose as well as awareness for your brand, business promotional gifts can provide a tactile way to get your company straight into the hands – and minds – of your customers in a way that other advertising methods are simply unable to.
Our huge range of promotional products offers price points to suit every marketing budget. As well as being great for giving to customers and potential leads, corporate gifts also make great incentives for staff as well as high-end branded giveaways for loyal clients.
Q: What kind of return on investment (ROI) can I expect from printed promotional products?
Research shared by the Advertising Specialty Institute (ASI) in 2023 revealed that the most popular promotional products can garner many thousands of impressions each year. This isn't limited just to your customers; rather, a wearable giveaway (such as a logo-printed bag or promotional T-shirt) can also clock up meaningful awareness of your brand with everyone they encounter, too.
Similarly, information published by the British Promotional Merchandise Association (BPMA) in 2023 found that 75% of customers who received promotional products are more likely to purchase from a business, while 80% are more likely to recommend your business to other people.
Of course, the practicality and usability of custom merchandise will influence the ROI you can expect to see. Personalised freebies that can offer your customers a daily purpose or a reusable function are proven to generate an astonishing amount of awareness and visibility for your brand.
Q: What are the most popular promotional products in the UK?
Looking for the best promotional merchandise ideas? Search no further than our customers' tried and tested favourites. According to research from the ASI, the most used promotional products in 2023 include clothing, drinkware items and stationery. Some of our customers' favourite ideas include:
Q: Do promotional items really work?
Yes! Ideal for generating positive awareness for any business, branded giveaways and corporate items are perfect for keeping all eyes on your logo. In fact, recent research shared by the British Promotional Merchandise Association found that 96% of people believe their awareness of a brand increases after receiving promotional items.
The same study also found that almost 80% of people would be more likely to work with a brand after receiving corporate promotional gifts printed with its logo. It goes to show: printing custom merchandise with your branding really does generate meaningful and positive visibility for your business.
Whether you opt for high end promotional giveaways or low-cost items with your logo, promotional products offer a great way to max your visibility - without busting your budget!
Q: How do I use your website to find promotional products?
We pride ourselves on the simplicity and ease of use of the Total Merchandise website. You can find what you’re looking for by browsing our various categories, or by using the "Search" bar to look for specific items. Be sure to check out our homepage for the latest ideas, too!
Once you land on a category page, you can use our filters and our "Delivered By" calendar feature to help you find the right products to match your needs. And if you need any help, don’t hesitate to contact us – our expert team is here to assist you every step of the way.
Q: I’ve found a product I love on your website. What do I do now?
Great! Once you’ve found the perfect promotional products for your upcoming campaign or brand activity, simply select your pricing option and branding requirements. You'll then be able to view your total price, and either request a quote with further information or place your order right there.
Q: Can you add my business logo on to any of your promotional products?
Yes, we can – it's what we do best! Once you’ve accepted your quote, we'll ask you to provide the artwork (if you haven't already) that you'd like printed on to your products. You can find out more about this on our Artwork Guidelines page.
The branding options available for a specific product are always clearly stated on the product page, so whether you want to have your design printed, engraved or even embroidered, we have items to match.
Q: What types of promotional products do you offer?
We have every type of branded merchandise and corporate giveaway you could possibly imagine – and on the off-chance you can’t find it, let us know and we’ll source it for you!
Our range of promotional goodies includes bags, corporate clothing, branded mugs, printed pens, branded notepads, printed keyrings, promotional lanyards, office supplies and more. Use our menus to explore our different categories of products, or type directly into the search bar to find what you’re looking for.
Our expert Product team is always on the lookout for the best and most exciting new branded merchandise ideas. Whether you're looking for a tried-and-tested classic or something that bit different to make you stand out from the competition, you can be confident we've got it.
Q: What are your best selling promotional products?
Our best selling branded giveaways include:
You can browse our full range of best-selling promotional merchandise in our Best Sellers section. Alternatively, keep your eyes peeled for the rosette icon alongside products, which denotes them as best-selling; you can also use the "Sort By" filter at the top of each category to display the best-seller products within a specific category.
Q: Do you offer eco-friendly merchandise?
We do! We have around 1,000 eco-friendly promotional products, with their credentials ranging from the sustainability of the materials they're made of, the green living practices they encourage or their reusability.
Our range includes eco drinkware, keyrings, bags and more – head over to our full selection of eco-friendly merchandise to browse it in full.
You can also keep your eyes peeled for the green leaf icon to see which of our promotional products are eco-friendly, or use the left-hand filters on category pages to quickly find our eco items.
Q: I’ve received cheaper pricing from another company. Are you able to match it?
Yes. Our size means we’ve got the biggest buying power in the market, so we can pass the savings on to our customers when they order promotional products from us.
Our pricing structure is periodically independently reviewed against similar suppliers and we're so confident in the prices we list that if you find your corporate merchandise cheaper elsewhere, we’ll match (and often beat) the price*. (*For like-for-like products, excludes special offers.)
Q: I've never ordered promotional products before. Can your team help me?
Of course, it's what we're here to do. With years of experience in the industry, our expert team is here to help every step of the way. If you require assistance at any point, please don’t hesitate to get in touch by either contacting your sales representative directly.
Q: What are the different branding methods you use to create promotional products?
Our suppliers use a wide range of printing processes to brand promotional products, which vary depending on the item. Some of our corporate gifts can be branded in multiple ways; for example, some pens can be printed or engraved.
All branding options are clearly displayed on our product listing pages, with prices slightly varying depending on the method you choose.
You can find out more about the various branding methods we use via our Printing Processes guide.
Q: Can I request free samples of custom merchandise?
We know that seeing and feeling an item for yourself can help you decide whether or not it's right for your business - and as such, we're always happy to provide unbranded samples to help make your decision a bit easier.
Samples will typically be free of charge, although please note that higher-value items might have a small cost attached.