Stress Football Keyring

Great Customer Service

From my first conversation with Eloise who helped me place my order for some engraved pens the customer service was excellent. I hadn't left a lot of time for the pens to be delivered before I needed them and really didn't think they would arrive in time but they arrived with three days to spare, The pens were exactly what I wanted. Just wish other companies customer service was as good. Well done!!

Pens for Expo Giveaway

We approached Total Merchandise for some giveaways for a Expo we were doing. Time was fairly short but the Support from Eloise was great throughout - from selection of products, approval of artwork and confirmation of delivery dates, communication was clear and reasonably quick. The pens we ordered arrived on the promised date and we're really happy with the quality of the product and the printing. Would happily recommend

I streated to order some engraved pens on a Friday and by a week later on the Saturday they arrived. I really didn't believe they would be made and delivered in such a short time.The help I got from Eloise in their Colchester branch was excellent. The pens are exactly what I wanted. Great Cutomer Serviece. Well done.

Calm and Professional Service

Huge credit to Eloise, this was a last-minute order with a pressing deadline and coupled with some staff absence here, I feared the order might go horribly wrong. I should not have been too concerned, Eloise was calm and professional throughout and our order arrived with time to spare. Many thanks!