Malvern A4 Leather Conference Folders

Outstanding service, very happy with the outcome

We recently purchased branded water bottles and notebooks for our event, and the service we received from Alice Ponting, our Merchandising Consultant, was outstanding from start to finish. Alice was professional, friendly, responsive, and went above and beyond to help us meet a very tight deadline. She provided excellent product recommendations, suggested alternative options where appropriate, and kept us updated throughout the process. Her attention to detail and proactive follow-up meant we always felt informed and supported. It was clear that our order was in very capable hands, and Alice's commitment to delivering a seamless experience gave us complete confidence throughout. She is a real asset to the team, and I wouldn't hesitate to recommend both Alice and the company to others. Thank you for such excellent service!

I streated to order some engraved pens on a Friday and by a week later on the Saturday they arrived. I really didn't believe they would be made and delivered in such a short time.The help I got from Eloise in their Colchester branch was excellent. The pens are exactly what I wanted. Great Cutomer Serviece. Well done.

Friendly, professional, and incredibly helpful

Poppy S at Total Merchandise was fantastic to work with. She was friendly, professional, and incredibly helpful throughout the process. Communication was excellent, and she made everything straightforward from start to finish. I really appreciated her attention to detail and willingness to help and the quick delivery in time for our event. I would definitely recommend Poppy and Total Merchandise.

Valued Customer

We order frequently from TM and feel we are always supported and keep up to date with production and deliveries. Poppy S is our account manager and is always there to ensure we feel like a valued customer.