Speckled Chocolate Eggs Maxi Pot

Poppy S handled the order and kept me…

Poppy S handled the order and kept me informed throughout. Easy ordering process, the kids are going to love their own personalised monkeys! 😊 Will order more soon.

Calm and Professional Service

Huge credit to Eloise, this was a last-minute order with a pressing deadline and coupled with some staff absence here, I feared the order might go horribly wrong. I should not have been too concerned, Eloise was calm and professional throughout and our order arrived with time to spare. Many thanks!

Pens for Expo Giveaway

We approached Total Merchandise for some giveaways for a Expo we were doing. Time was fairly short but the Support from Eloise was great throughout - from selection of products, approval of artwork and confirmation of delivery dates, communication was clear and reasonably quick. The pens we ordered arrived on the promised date and we're really happy with the quality of the product and the printing. Would happily recommend

I streated to order some engraved pens on a Friday and by a week later on the Saturday they arrived. I really didn't believe they would be made and delivered in such a short time.The help I got from Eloise in their Colchester branch was excellent. The pens are exactly what I wanted. Great Cutomer Serviece. Well done.